Terms of Use
These Terms of Use (“Terms”) are a legal agreement between The Pets’ Chef of Texas, Inc. (“The Pets’ Chef of Texas,” “we,” “us,” or “our”) and you as a user of The Pets’ Chef of Texas’s Services or Products (as hereinafter defined) (“you” or “your”).
We make our website https://www.thepetschefoftexas.com (“Website”) available in order to provide you with information about our company, Products and Services, and also so that you can order our Products. Your use of the Website, any related mobile applications, our owned and operated social media channels, and our dog food delivery service and any services we provide in connection therewith, including the Pets’ Chef of Texas Referral Program (collectively, the “Services”), as well as your purchase of The Pets’ Chef of Texas products through the Services (“Products”), are subject to these Terms.
BY USING THE WEBSITE, SERVICES, AND/OR PURCHASING PRODUCTS, YOU AGREE TO AND WILL BE DEEMED TO BE BOUND BY THESE TERMS.
1. Eligibility
You must be at least 18 years old to use the Website, Services, or Products. By using them, you represent and warrant that you meet this requirement.
2. Account Registration and Security
If you create an account, you agree to provide accurate information and maintain the confidentiality of your login credentials. You are responsible for all activity under your account.
3. Orders and Payment
3.1 Orders
By placing an order for Products, you agree to pay all fees and applicable taxes.
3.2 Subscriptions
Some Products may be available through a subscription plan. Subscriptions automatically renew unless canceled in accordance with our policies.
3.3 Payment
You authorize The Pets’ Chef of Texas (or its third-party payment processor) to charge your chosen payment method.
4. Pricing and Availability
All prices are subject to change without notice. We reserve the right to discontinue Products at any time.
5. Shipping and Risk of Loss
5.1 Shipping
We will arrange for delivery to the address you provide. Shipping fees may apply.
5.2 Risk of Loss
Title and risk of loss transfer to you upon delivery to the carrier.
6. Returns and Refunds
Due to the perishable nature of our Products, all sales are final. If you receive damaged or incorrect items, please contact help@thepetschefoftexas.com within 48 hours of delivery. We may provide replacements or credits at our discretion.
7. Disclaimer of Warranties
THE WEBSITE, SERVICES, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE PETS’ CHEF OF TEXAS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE PETS’ CHEF OF TEXAS AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED (A) THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM, OR (B) $100.
9. Indemnification
You agree to defend, indemnify, and hold harmless The Pets’ Chef of Texas, its officers, employees, contractors, and affiliates from all claims, damages, losses, liabilities, costs, or expenses arising from your use of the Website, Services, or Products, or your violation of these Terms.
10. Intellectual Property
All content, trademarks, service marks, trade names, logos, and other intellectual property displayed on the Website or provided through the Services are owned by or licensed to The Pets’ Chef of Texas. You may not reproduce, distribute, or create derivative works without our express written permission.
11. Governing Law
These Terms and your use of the Website, Services, and Products are governed by and construed in accordance with the laws of the State of Texas, without giving effect to conflict of law principles.
12. Dispute Resolution and Arbitration Agreement
12.1 Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the Products shall be resolved by binding arbitration administered by the American Arbitration Association.
12.2 Class Action Waiver
YOU AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION.
12.3 Opt-Out
13. Miscellaneous
13.1 Entire Agreement
These Terms constitute the entire agreement between you and The Pets’ Chef of Texas.
13.2 Severability
If any provision is held invalid, the remainder will remain in effect.
13.3 No Waiver
Our failure to enforce any right does not constitute a waiver of it.
13.4 Assignment
You may not assign these Terms without our prior written consent.
